Whoever invented and made Visa Electron a reality should be tarred, feathered, strapped to the end of a bullet-train with a bungee cord and sent away for eternity.

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Civil Obedience and Good Manners 101: When faced with the daunting task of standing in a line and waiting patiently for your turn. Now there’s a course which should be taught in schools…

Queues are an inevitable fact of life. No one likes to stand in one, but alas, sometimes you have little choice on the matter. In such cases it would be b

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As the Christmas season draws to a close, let's ponder about what stores could've done to save customers from those pesky queues. Everyone, meet Joe Retailer!

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Everything’s wonderful with this deal, right? Ah, I see you’re catching on to what I’m talking about. You’re absolutely correct. There are a few catches involved though.

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It surprises me how consumers go all gaga over even the most useless free items just because they're free. Kudos to the stores for working their magic and spinning their web to sucker people into buying something just to get a miserable mp3 player (which by the way costs only a few tens of dollars or euros nowadays).

Everyone loves free s

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You’ve all seen this kind of coupons or discounts. The one’s that inform you that if you spend X amount of money, you’ll get Y% off your entire purchase or whatnot. Example: 15% Off Any Item/Your Purchase Total When You Spend More Than $/£/€100.

Pretty simple, right? Apparently not...

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Everyone uses bank or credit cards nowadays. Even so, why are people under the impression that these cards are infallible and easy to use?
While they make your life easier, the way the average consumer behaves in relation to these cards is making life difficult for the poor cashier behind the counter. Here are some things that tick me o

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After you’ve come to grips with sometimes having to spend a few coins of small denomination for a plastic (or paper) bag, it’s time to learn of a some manners to keep in mind in such situations.

Firstly, “Plastic bag” is NOT an acceptable alternative to “Hi!/Hello!/Good Morning!/etc….”. No, seriously. The initial interaction betw

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For this one I’ll have to skip the American readers for a bit, as they’re not used to the practice I’ll be outlining in today’s post. (That doesn’t mean you can’t read this post though. Please, go ahead. You might learn a little bit about other countries.)

We’re talking shopping bags today. You know, those plastic (or paper) things you get

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Every so often a catalogue of varying thickness drops into your mailbox from a particular store.
Most people glance at it and throw it away.
Some scour through it for those (relatively useless) coupons.
Some make up their shopping lists from those catalogues.
Some treat them as their shopping bible.
Some just thr

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