Whoever invented and made Visa Electron a reality should be tarred, feathered, strapped to the end of a bullet-train with a bungee cord and sent away for eternity.

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Civil Obedience and Good Manners 101: When faced with the daunting task of standing in a line and waiting patiently for your turn. Now there’s a course which should be taught in schools…

Queues are an inevitable fact of life. No one likes to stand in one, but alas, sometimes you have little choice on the matter. In such cases it would be b

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Picture this: you're at the supermarket cash register and suddenly in the middle of your transaction your phone starts ringing. What do you do, what do you do...? Here's what you should and shouldn't do.

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As the Christmas season draws to a close, let's ponder about what stores could've done to save customers from those pesky queues. Everyone, meet Joe Retailer!

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Here are some general things that make the employees at supermarkets and such suspicious of you being a potential shoplifter. No one wants to be falsily accused of being a shoplifter, so if you avoid these tell-tale behaviorisms, you won’t be suspected without due cause.

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I can't stress this enough. People, please read the fine print on your store offer coupons. The inability to read the fine print accounts for some 95% of the headaches clerks in the service industry suffer when dealing with customers and their precious coupons.

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Everything’s wonderful with this deal, right? Ah, I see you’re catching on to what I’m talking about. You’re absolutely correct. There are a few catches involved though.

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It surprises me how consumers go all gaga over even the most useless free items just because they're free. Kudos to the stores for working their magic and spinning their web to sucker people into buying something just to get a miserable mp3 player (which by the way costs only a few tens of dollars or euros nowadays).

Everyone loves free s

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You’ve all seen this kind of coupons or discounts. The one’s that inform you that if you spend X amount of money, you’ll get Y% off your entire purchase or whatnot. Example: 15% Off Any Item/Your Purchase Total When You Spend More Than $/£/€100.

Pretty simple, right? Apparently not...

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Discount coupons, oh how I loathe thee!

I hate dealing with coupons at work. Sometimes it’s the coupon which makes me want to tear out the little hair I have on my head. Sometimes it’s the customer who is driving me to an early retirement.

I know I’m not alone with this thinking. I know many many workers in the service industry share my

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The ten most popular items in The Consumer Etiquette Guide (November 2007):

# Why Does The Christmas Season Start So Early Every Year?
# How To: Purchasing Alcohol When Slightly Intoxicated
# The Business of Catalogues: Fact vs Fiction
# Photos: KKK-Supermarket (I’m Not Making This Up…)
# Jesus Loves You! (Everyone Else Thinks You’re A

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A surprisingly large proportion of customers seem to be under the false impression that if you work somewhere, you know everything. Nevermind the fact that it might be the clerk’s first day…
I’ve compliled a short list of tips and hints for the consumer to help them make their shopping experience go a little smoother when faced with a traine

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Even your darling little angel will grow up to become a consumer one day, so how's about teaching them a few pointers about shopping? And while we're on the subject, many of you parents can re-educate yourselves whilst teaching your kid. Here are some etiquette tips for you and your child to remember while shopping...

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There's a lot a cashier at a supermarket has to deal with from customers. But is is really necessary for cashiers to have to deal with religion being imposed upon them while they're at work?

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Everyone uses bank or credit cards nowadays. Even so, why are people under the impression that these cards are infallible and easy to use?
While they make your life easier, the way the average consumer behaves in relation to these cards is making life difficult for the poor cashier behind the counter. Here are some things that tick me o

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