Face it. Not everyone is going to love you. It doesn’t matter how good your customer service is, or how much you care about your customers. Some people are still going to hate it if you take a strong stand for anything. In fact, it seems like some people on the Internet are just naturally angry.

And this is what it really comes down to. So

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We've all seen it before and we've all rolled our eyes. We get a suspicious looking letter in the mail—it could be junk or it might be real. We decide it's better to be safe than sorry so we rip open the envelope for a quick look. It's junk alright, but there at the top it reads, "You've been chosen, MATTHEW, to receive a special 0% int

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