Busy days in the retail industry seem to bring out the worst in people. To make it easier for the clerks, here is a short list of 10 things a customer should avoid saying/doing on a busy day. Feel free to add your own in the comments section.

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I’ve been working for the same store on and off for the last two years through a temp agency and I learn something new every day. Today’s lesson was that we don’t accept any refunds. Oh dear, this’ll be fun to explain to the customers.

We get a lot of refunds. Mostly it’s because the Chinese made crap broke in an instant. Ok, fine, we’ll a

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You know that metal curtain that stores in shopping malls have right by the entrance to the store? [see picture to the left] The one that comes down when the store is closed? When you see that slowly coming down, you can tell that the store is closing, right? Apparently it’s not that obvious to some people…

I was closing shop this past Sat

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The ten most popular items in The Consumer Etiquette Guide (November 2007):

# Why Does The Christmas Season Start So Early Every Year?
# How To: Purchasing Alcohol When Slightly Intoxicated
# The Business of Catalogues: Fact vs Fiction
# Photos: KKK-Supermarket (I’m Not Making This Up…)
# Jesus Loves You! (Everyone Else Thinks You’re A

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The Urban Gentleman is a basic guide to men's fashion and grooming with an urban twist. The blog covers everything from how to tie-a-tie to advice on how to get the style of the best dressed men in Hollywood. Urban Gent is the perfect blog all males.

Covering styles from Kanye West to George Clooney.

The Urban Gentleman

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Here are some general things that make the employees at supermarkets and such suspicious of you being a potential shoplifter. No one wants to be falsily accused of being a shoplifter, so if you avoid these tell-tale behaviorisms, you won’t be suspected without due cause.

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Here’s my rant of the week, of an event at work yesterday.

Most of the time, it’s the clerk who must either wait for the customer to get out of the way, or go around them. There are though a few cases when the customer should move for the good of clerk-kind, and will move if they have any common sense. (Common sense being the fir

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Ever wonder what the cashiers at supermarkets do when they have nothing to do at the checkout counter? When they can’t leave their post? Twiddle their thumbs? Play Sudoku? Doodle? Take a nap?

Pretty much all of the above apply, except for the taking a nap, cuz that would be a bad idea. Oh the countless times I’ve longed to take a nap at wo

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There's a lot a cashier at a supermarket has to deal with from customers. But is is really necessary for cashiers to have to deal with religion being imposed upon them while they're at work?

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Ever get the feeling that the clerk that served you didn’t seem like they really knew what they were doing? Maybe they’re new, you though to yourself. Maybe. Or maybe that clerk was a temporary worker.

Temporary workers (or temps, or extras) are pretty much everywhere nowadays. Due to the trend of cutting costs, all the while ensuring that

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I can't stress this enough. People, please read the fine print on your store offer coupons. The inability to read the fine print accounts for some 95% of the headaches clerks in the service industry suffer when dealing with customers and their precious coupons.

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Picture this: you're at the supermarket cash register and suddenly in the middle of your transaction your phone starts ringing. What do you do, what do you do...? Here's what you should and shouldn't do.

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Even your darling little angel will grow up to become a consumer one day, so how's about teaching them a few pointers about shopping? And while we're on the subject, many of you parents can re-educate yourselves whilst teaching your kid. Here are some etiquette tips for you and your child to remember while shopping...

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A surprisingly large proportion of customers seem to be under the false impression that if you work somewhere, you know everything. Nevermind the fact that it might be the clerk’s first day…
I’ve compliled a short list of tips and hints for the consumer to help them make their shopping experience go a little smoother when faced with a traine

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Every time you play multiplayer like on Xbox Live, do you come across rowdy and trash-talking players? I come across them a lot for some reason, but I guess it’s not really a big deal since there’s a mute function. I’m not sure why losing in games gets too much into people though, I mean for cryin’ out loud it’s just a game! I

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Every so often a catalogue of varying thickness drops into your mailbox from a particular store.
Most people glance at it and throw it away.
Some scour through it for those (relatively useless) coupons.
Some make up their shopping lists from those catalogues.
Some treat them as their shopping bible.
Some just thr

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