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Is Your Customer Service Remedial? « The Blatant Truth Weblog

By skleiner 369 days ago from http://adrianmiller.wordpress.com

Great post, simple and true facts about customer service. Is the customer always right, that is the old saying. Why do some companies continue with remedial customer service? Is it getting you the business you need? When we buy something and it does not work, why do we get lip when we try to return it with out the purchase of a service plan? What happened to stand behind your product or service. What happened to just play nice?

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Tags: customer service


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