Not all companies are like this, I know, but seeking a good purveyor of that which you want or need seems to be increasingly difficult nowadays. Consumers become acclimated to any given atmosphere over time, so slowly as the years progress, they can become desensitized, accustomed to what they have to bear in the day-to-day.

That’s what seems to be happening. It’s happened to me. I’ve become jaded and mostly I expect shoddy service until the company I’m dealing with proves otherwise. I almost want to shout for joy when I am surprised, but I shouldn’t. They are, after all, doing what they’re supposed to be doing.

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